Frequently Asked Questions

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Is the birthday girl included in the head count?

Yes, she is.

 

For example, if your package covers 8 girls, you’re covered for 7 guests and the birthday princess.

Can I add items to the gift bag?

Yes, you may bring in additional items for the gift bags. Each bag contains 3 spa items. We never include candy due to allergy reasons.

How many parents can stay during a party?

Due to limited space, we ask that only 4-5 parents stay during parties.

Do we get to keep the robes and flip flops?

The robes and flip flops provided during services may not be taken home. However, we do have robes and flip flops for sale in our retail section.

Can I bring my 1-2 year old?

We currently serve children beginning at age 3, due to the nature of our services. Many toddlers are not participant in spa activities.  We are unable to force a crying child to participate; our services are designed to entertain children, not to upset or frighten them. 

What happens if I’m late?

Appointments: There is a 15 minute grace period on all appointments. We reserve the right to refuse service to anyone who arrives 15+ minutes late for their appointment.  You will be given the option to reschedule. 

 

Parties: All parties must start promptly. Guests who arrive late will not be compensated for missed scheduled services.

Can I bring in 3+ girls for a regular appointment?

Yes, you may bring in groups of girls, but we must be informed of the exact headcount at the time of booking. For all large groups, we require a non refundable deposit.

Can I bring my own decorations?

We do not allow outside decorations.  Each party package comes with a Spa or Princess theme by default.

If you would like to add a theme, we do offer theme packages for an additional $50!

Can I bring a cake?

Yes, you may bring a cake or any additional sweets. Please notify us in advance so we can prepare accordingly. (Also, each party package includes a dozen cupcakes.)

However, please be aware that we are unable to cut and serve it for you. You may bring your own cutlery and serve it for your guests.

What are the rest of the parents supposed to do during the party?

Many parents choose to drop off and pick up their children from parties. We are conveniently located in the Westchester Square shopping district, where parents can pass the time shopping in various stores, all walking distance.

Are boys allowed?

We do not exclude boys who are willing to participate. They will be charged for the same as a girl.

Can I bring my 13+ year old?

Pink Princess Nails is intended for children, aged 3-12. Our space is catered to little princesses and may not be the most comfortable for teenagers.

Do you accept walk-ins?

At this time, we are appointment only. You MUST call/text/email to book appointments for all services.

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